Fairmont Conference Manager in Barcelona, Spain
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Conference Manager will ensure an engaged team, efficient operations – and service that exceed the expectations of every client.
Hotel Overview: * *
Set in 25,000 square meters of breathtaking 19th century gardens, with unparalleled views of the stunning Barcelona skyline, this luxurious urban hotel with 432 elegantly appointed guest rooms and suites, provides a tranquil retreat in the heart of Spain’s celebrated second city. With a central location on the prestigious Avenida Diagonal and excellent transport links, the Fairmont Rey Juan Carlos I excels as both an impressive hub for business and a memorable base for exploring Barcelona and wider Catalonia.
Summary of Responsibilities:
Reporting to the Director – Catering, Conference Services &/or Events, responsibilities and essential job functions include but are not limited to the following:* *
Solicits/books local catering business and develops group business.
Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
Organize sales calls with venues, DMC´s and agencies.
Offer the clients different providers in order to maximize revenue.
Follow up that the deposit payments are made on time.
Follow up that the numbers of guests confirmed by final clients meet the minimum.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Assists with selling, implementation and follow-through of catering promotions.
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks.
Manages the catering sales efforts for the property including local and offsite catering business.
Work with the culinary team in order to develops menus which drive sales.
Be creative in order to exceed guest expectations.
Suggest different type of decorations and set up to clients in order to increase revenue.
Qualifies business and tracks leads.
Solicits and books meetings, conferences and catered corporate and social events.
Finalizes and upsells catering arrangements
Negotiates and markets to drive sales and create profits.
Identifies customer needs and all sales opportunities which ensure successful catering events.
Solve problems and/or suggest alternatives to previous arrangements if necessary.
Leads pre-event and post-event meetings for assigned groups.
Identifies operational challenges associated with his/her event and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
Conducts pre- and post-event meetings as required to review/communicate event needs and feedback.
Adheres to all standards, policies, and procedures.
Celebrates successes and publicly recognizes the contributions of team members.
Ensures associates understand expectations and parameters.
Creates BEOs according to the client’s requests and company standards and group resume.
Working as a contact between providers and property.
Adheres to all standards, policies, and procedures.
Organize and coordinate different tasting.
Bachelor’s degree and/or Hotel Management degree/diploma and/or minimum one year as a Sales Representative and/or equivalent industry experience
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team player. There is minimal direct supervision.
Knowledge of sales skills.
Knowledge of conference & catering.
Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom and meeting space availability
Ability to assess/evaluate performance fairly.
Knowledge of hotel and competitive environment
Ability to deal with a high volume of incoming calls, type correspondence such as contracts and proposals
Desire to participate as part of a team.
- Work permit for Spain is a must
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Primary Location: Spain-Barcelona-Fairmont Rey Juan Carlos 1
Employee Status: Regular
Job Level: Colleague
Shift: Rotating / Shift Work
Closing Date: 27.Jun.2017, 10:59:00 PM
Req ID: FAI05947