Air Products and Chemicals, Inc. Customer Master Data Administrator in Cornella (Barcelona), Spain

Main responsibilities Accountability for managing the administration of all customer-related data. Processing all Customer Master Data inputs and changes.Handling all data entry requests and queries received.Ensuring that service quality levels fully meet expectations.Ensuring compliance with legal requirements. Identifying and communicating gaps, queries, and errors. Maintaining a high standard of customer service.Supporting improvement programsSupporting the implementation of the price increase programs. Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc. Being the primary contact with the country-based account management team, as well as commercial and query teams. Key skills Excellent team player. Able to work well within the own team, as well as building strong relationships with all other internal and external stakeholdersExcellent communication and telephone skills.Understanding of customer administration matters for different countries.PC literateSAP for data handling and reportingMicrosoft Outlook Enthusiastic and easy to get on with Strong customer focus.Ability to work to global work procedures. Languages Excellent EnglishNative SpanishOther European language would be a plus