Philips Lighting Global Systems Center Quality Manager in Madrid, Spain

Global Systems Center Quality Manager

Your challenge

As our new Quality Manager you are responsible for driving the Global Quality Assurance in the Systems Centers. You are responsible for Philips Lighting Quality System continuous compliance (process quality assurance); driving customer satisfaction and quality mindset. In this role you are the accountable linking pin to the BG Professional for all topics related to Quality Assurance. Do you want to be accountable to coordinate the implementation of all corrective actions which are in the scope of the System Centers with regards to Quality Assurance? Come and join Philips Lighting as our new Global Systems Center Quality Manager.

Your responsibilities

  • Continuously feeds the Customer Satisfaction (Voice of Customer) feedback and “Quality Starts with me!” mindset into the Market Groups, System Centers Management teams and its deployed improvement plans

  • Manages System Center’s Philips Lighting Quality System continuous compliance (process quality assurance) and performance

  • Drives customer satisfaction and quality mindset

  • Develops 3-year internal strategic plan to assure total coverage of our Quality System to require standards based on data mining across all projects

  • Monitoring the number of changes per Market – architecture compliancy BU Global Systems KPI

  • Link all Systems Centers to this E2E Change Process (Reliability Predictions, Integration testing, EMC, Approbation, SW Compliancy etc.) Your team You will be part of an international team and will report to the Head of Systems Centers Europe. This role could be based in either the Netherlands (Eindhoven) or Spain (Madrid). Our Offer

To be at Philips Lighting is to be challenged , to be collaborative , to be transformative and to be

more. Be a game changer, be a revolutionary and take your ideas further in the leading company of light in the Internet of Things. Be yourself and call global experts your colleagues.

Curious to know more on what it is like to work at Philips Lighting? Watch our movie: Working at Philips Lighting ,

We are looking for

  • Persuasive approach combined with outstanding communication skills (written and oral)

  • Interpersonal skills and tenacity

  • Change Management

  • Strong knowledge of Quality Tools and Experienced in Data mining

  • Strong coordination and collaboration skills, high responsiveness and drive for delivery

  • Engage and motivate a diverse group of roles both in BG and MGs

  • English, ideally + other foreign language(s)

  • Persuasive approach combined with outstanding communication skills (written and oral)

  • Interpersonal skills and tenacity

Recruitment process

Join the leading lighting company for the digital world, and help us unlock the extraordinary potential of light for brighter lives and a better world. Be a game changer. Be Philips Lighting. Apply today. If you are interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site- vacancy number 263348.

As we have no closing date set we urge you to apply as soon as possible!

After a pre-selection process you can receive an invite for a phone interview by the Talent Acquisition Consultant followed by a (face-to-face) business interview round.

Do you want to discover what Life at Philips Lighting is all about? Watch our video to learn more and hear about our inspiring vision as the global leader in lighting, the impact our employees have working on lighting innovations that transform the world and our unique culture. What will be your impact?